The Customer Service course will study all kinds of consumers and how we will serve them better and improve ourselves within the process.
Each and each one in every one of us serves customers, whether we comprehend it or not. Maybe you are on the front lines of a corporation, serving the folks that buy your products. Perhaps you're an accountant, serving the workers by producing their paychecks and keeping the corporate running. Or even you are a company owner, serving your staff and your customers.
The customer service course will look at all sorts of shoppers and how we will serve them better and improve ourselves within the process. Students will be provided a robust skillset including in-person and over the phone techniques, handling difficult customers, and generating return business.