Crisis management is as important as personnel management, finance management, etc. Having a transparent and effective program and plan for an incident is critical not only to your survival but also critical to the profitability and possibly the corporate survival. Having the ability to spot risk, assess things, and respond appropriately is vital and requires training and practice.
You'll learn the steps to require before, during, and after a crisis, which can help determine students outlook once the storm has passed. additionally, you'll learn the tools for anticipating business crises, and processes for developing crisis management capabilities -- particularly, a way to develop a crisis management plan