Stress Management: Conflict Resolution

In today's day and age, conflict resolution is vital and crucial, and this course will teach you managing anger and using the Agreement Frame.

Beginner 4(18 Ratings) 84 Students Enrolled
Created by Parvati Devadideva Last updated Sat, 13-Mar-2021 English
What will i learn?
  • Understand what conflict and conflict resolution mean
  • Understand all six phases of the conflict resolution process
  • Understand the five main styles of conflict resolution
  • Be able to adapt the process for all types of conflicts
  • Be able to break out parts of the process and use those tools to prevent conflict
  • Be able to use basic communication tools, such as the agreement frame and open questions
  • Be able to use basic anger and stress management techniques

Requirements
  • There are no prerequisites for this course
  • Anyone can attend this course.
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Description

Wherever two or more people closethere's guaranteed to be conflict. This course will give students a seven-step conflict resolution process that they will use and modify to resolve conflict disputes of any size. Students also will be supplied with a group of skills in solution building and finding basis.


In today's day and age, conflict resolution is vital and crucial. This course will teach you coping with anger and using the Agreement Frame. Addressing conflict is vital for each organization irrespective of the dimensions. If it's left unchecked or not resolved, it can cause lost production, absences, attrition, and even lawsuits.

Who this course is for
  • Every one who wants to enhance life and improve their quality of life
  • Expand their skills
  • Students who want to establish themselves as thorough professionals in their organizations.

Curriculum for this course
12 Lessons 01:04:34 Hours
Courses
12 Lessons 01:04:34 Hours
  • Getting Started 00:02:14
  • An Introduction to Conflict Resolution 00:06:00
  • Conflict Resolution Styles with TKI 00:06:03
  • Creating an Effective Atmosphere 00:06:42
  • Creating a Mutual Understanding 00:05:34
  • Focusing on ndividual Shared Needs 00:08:18
  • Getting to the Root_Cause 00:07:08
  • Generating Options 00:05:11
  • Building a Solution 00:06:14
  • The Short Version of the Process 00:05:20
  • Additional Tools 00:05:09
  • Wrapping Up 00:00:41
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About the instructor
about-instructor
  • 3057 Reviews
  • 1024 Students
  • 204 Courses
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Student feedback
4
Average rating
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  • 38%
  • 27%
Reviews
  • reviewer-img
    Thu, 05-Nov-2020
    Genesis Anderson
    I'd have loved more practical tools to turn to when I felt less gritty, when that shoulder wasn't there to cry on. How do you release feelings independently so you can move forward? GREAT COURSE, congratulations Gurukol and Instructor. Thank you
  • reviewer-img
    Sat, 07-Nov-2020
    Angelina Cirelli
    Very well organized, meaningful and well presented. Thank you it helped me a lot
  • reviewer-img
    Thu, 12-Nov-2020
    Carlos Alberto
    I got more than I expected. Amazing logical explanations for each step. I recommend this course to everyone to at least go through it once and you will get lessons for life. Thanks a lot.
  • reviewer-img
    Tue, 17-Nov-2020
    Carla M
    Her personal style as a speaker is appealing.
  • reviewer-img
    Thu, 19-Nov-2020
    trevo harris
    An outstanding comprehensive course that contains a plethora of helpful tips and extremely beneficial information!
  • reviewer-img
    Sat, 21-Nov-2020
    Heleen Smit
    Not really applicable to me - but I can see how this course could be useful for some people.Also ideal as a Psychology course primer.
  • reviewer-img
    Sun, 29-Nov-2020
    Florent BENOIT
    IT WAS a good course overall. Gives a comprehensive look onto how to communicate more effectively. Through it I also learnt how to keep in touch with my emotions and understand them, so instead of having them take over my life I instead learn to manage them. You will overall benefit from this course if you watch with patience and an open mind.
  • reviewer-img
    Tue, 01-Dec-2020
    Kiki Pesu
    I always have fear of disapproval But with this course I have gotten a mantra I am successful
  • reviewer-img
    Sun, 06-Dec-2020
    tremayne howard
    It was really good training. Everyone is creative and it is never ending process. Various aspects of the training explain the alternatives to become creative while you are at work or anywhere else.
  • reviewer-img
    Tue, 08-Dec-2020
    Dawn Deffenbaugh
    Was briefer than expected but the exercises helped develop and add more detail/depth to my concept.
  • reviewer-img
    Wed, 16-Dec-2020
    Darla Cole
  • reviewer-img
    Sun, 20-Dec-2020
    Vydehi Jamalapuram
    I have thoroughly enjoyed this course and recommend it to anyone!
  • reviewer-img
    Fri, 25-Dec-2020
    cathy gillum
    Amazing value for all the information contained in this online course to activate peak performance . Awesome collaboration effort. Thank you guys for the generous wealth of practical information to better the quality of my life and others. :)
  • reviewer-img
    Wed, 30-Dec-2020
    Victor-Adrian Paraschiv
    Great informational course with tons of practical exercises that help you to alter your mind and rewrite memories. Enjoyed it! Thank you.
  • reviewer-img
    Sat, 02-Jan-2021
    bill jenkins
    This was a great course. I really enjoyed it. I loved all the resources provided that gave me tons to review.
  • reviewer-img
    Mon, 04-Jan-2021
    Zubair Shah
    So, far after the first exercise I feel I've picked a good course to achieve my goals of learning more efficiently. After completing the course I've come back and changed my rating from 4 Stars to 5 because this course was fantastic and extremely easy to comprehend.
  • reviewer-img
    Tue, 05-Jan-2021
    Sandra Abbott
    I love everything about this course. The Instructor is explaining it so well and for each style or technique of drawing or painting she is providing download material for the students to practice. It's great!
  • reviewer-img
    Wed, 13-Jan-2021
    Maciej Czyz
    It was interesting, but my key take was more on the different types of difficult people even though this wasn't the focus of the course. Perhaps with the downloaded material I will have a better understanding.
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Includes:
  • 01:04:34 Hours On demand videos
  • 12 Lessons
  • Anytime access
  • Access on mobile