Win People Support with Mannerism

This course examines the basics, most importantly to be considerate of others, dress/appearance, the workplace

Beginner 0(0 Ratings) 0 Students enrolled
Created by Parvati Devadideva Last updated Wed, 30-Dec-2020 English
What will i learn?
  • Define etiquette and provide an example of how etiquette can be of value to a company or organization.
  • Understand the guidelines on how to make effective introductions
  • Identify the 3 C’s of a good impression
  • Understand how to use a business card effectively
  • Identify and practice at least one way to remember names
  • Identify the 3 steps in giving a handshake
  • Enumerate the four levels of conversation and provide an example for each
  • Understand place settings, napkin etiquette and basic table manners
  • Understand the meaning of colors in dressing for success
  • Differentiate among the dressy casual, semi-formal, formal and black tie dress code

Requirements
  • Anyone can attend this course.
  • There is no essential requirement for this course
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Description

This course examines the fundamentalsmost significantly to be considerate of others, the workplace versus social situations, dress/appearance business meetings, proper introductions and 'the handshake,' conversation skills/small talk, cultural differences affecting handling interruptions, international business opportunities, and proper business email and telephone etiquette. Have you ever been in any situation where:


· You met someone important and had no idea what to mention or do?


· You spilled soup everywhere yourself at a very important business event?


· You showed up at a very important meet-up under or overdressed?


Let's face it: we all had those embarrassing etiquette gaffes. Our Business Etiquette workshop will help students look and sound their best irrespective of the case.

Who this course is for
  • Every one who wants to enhance life and improve their quality of life

Curriculum for this course
72 Lessons 01:44:17 Hours
Features of Professional Behavior
21 Lessons 00:24:19 Hours
  • Features of Professional Behavior 00:00:37
  • Understanding - Etiquette 00:00:59
  • Understanding - Professionalism 00:01:16
  • Results of Poor Etiquette Part-1 00:00:48
  • Results of Poor Etiquette Part-2 00:00:35
  • Presenting our Best Part-1 00:00:41
  • Presenting our Best Part-2 00:02:09
  • Presenting our Best Part-3 00:01:35
  • Presenting our Best Part-4 00:01:06
  • Presenting our Best Part-5 00:01:45
  • Presenting our Best Part-6 00:01:23
  • Presenting our Best Part-7 00:03:02
  • Presenting our Best When Meeting and Greeting Part-1 00:02:03
  • Presenting our Best When Meeting and Greeting Part-2 00:00:11
  • Performing to the fullest for your Boss 00:01:48
  • Performing to the fullest for your Team 00:01:15
  • Lesson 01 Overview Part-1 00:00:05
  • Lesson 01 Overview Part-2 00:00:50
  • Course Introduction Part-1 00:00:05
  • Course Introduction Part-2 00:00:56
  • Course Introduction Part-3 00:01:10
  • Interview and Manners Part-1 00:00:50
  • Interview and Manners Part-2 00:00:50
  • Kinds of Interviews 00:01:30
  • On Call Interview 00:02:27
  • Employment Exams 00:02:07
  • Interview Planning 00:04:15
  • Waiting Room Manners 00:02:21
  • In the Process of Interview 00:05:30
  • Post Interview 00:00:05
  • Interviews - Job Fair 00:03:49
  • Lesson 02 Overview Part-1 00:00:05
  • Lesson 02 Overview Part-2 00:00:37
  • Participating in Business Meetings 00:00:05
  • Participating in Business Meetings 00:00:34
  • Meeting Types 00:00:40
  • How to plan Office Meetings? 00:02:47
  • Attending Office Meetings 00:01:53
  • How to plan Conference Call Meetings? 00:01:42
  • In-between Conference Call Meetings 00:03:00
  • How to plan Video or Teleconference Meetings? 00:01:55
  • In-between Video or Teleconference Meetings 00:03:03
  • Understanding - Meal Meetings 00:02:36
  • Conducting Reservations 00:01:16
  • Table and Business Meal Manners 00:02:07
  • Utensils Part-1 00:00:23
  • Utensils Part-2 00:00:44
  • Greeting Notes 00:00:32
  • Lesson 03 Overview Part-1 00:00:05
  • Lesson 03 Overview Part-2 00:00:56
  • Electronic Manners Part-1 00:00:05
  • Electronic Manners Part-2 00:00:24
  • Understanding -Voicemail 00:01:16
  • Understanding - Cell phones 00:02:17
  • Understanding - Email 00:04:11
  • Understanding - Instant Messaging 00:01:56
  • Understanding -Text 00:02:28
  • Understanding - Social Media 00:03:30
  • Lesson 04 Overview Part-1 00:00:05
  • Lesson 04 Overview Part-2 00:00:45
  • Multicultural Manners Part-1 00:00:05
  • Multicultural Manners Part-2 00:00:23
  • Dealing with Diversity - 5 Steps 00:02:06
  • Cultural Principles Part-1 00:01:16
  • Cultural Principles Part-2 00:01:17
  • Being aware of Personal Bias 00:02:55
  • Communication Regulations 00:02:55
  • Key Regulations 00:01:14
  • Lesson 05 Overview Part-1 00:00:05
  • Lesson 05 Overview Part-2 00:00:44
  • Course Conclusion Part-1 00:00:15
  • Course Conclusion Part-2 00:01:02
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Includes:
  • 01:44:17 Hours On demand videos
  • 72 Lessons
  • Anytime access
  • Access on mobile