Win People Support with Mannerism

This course examines the basics, most importantly to be considerate of others, dress/appearance, the workplace

Beginner 4(21 Ratings) 107 Students Enrolled
Created by Parvati Devadideva Last updated Wed, 03-Mar-2021 English
What will i learn?
  • Define etiquette and provide an example of how etiquette can be of value to a company or organization.
  • Understand the guidelines on how to make effective introductions
  • Identify the 3 C’s of a good impression
  • Understand how to use a business card effectively
  • Identify and practice at least one way to remember names
  • Identify the 3 steps in giving a handshake
  • Enumerate the four levels of conversation and provide an example for each
  • Understand place settings, napkin etiquette and basic table manners
  • Understand the meaning of colors in dressing for success
  • Differentiate among the dressy casual, semi-formal, formal and black tie dress code

Requirements
  • Anyone can attend this course.
  • There is no essential requirement for this course
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Description

This course examines the fundamentalsmost significantly to be considerate of others, the workplace versus social situations, dress/appearance business meetings, proper introductions and 'the handshake,' conversation skills/small talk, cultural differences affecting handling interruptions, international business opportunities, and proper business email and telephone etiquette. Have you ever been in any situation where:


· You met someone important and had no idea what to mention or do?


· You spilled soup everywhere yourself at a very important business event?


· You showed up at a very important meet-up under or overdressed?


Let's face it: we all had those embarrassing etiquette gaffes. Our Business Etiquette workshop will help students look and sound their best irrespective of the case.

Who this course is for
  • Every one who wants to enhance life and improve their quality of life
  • Expand their skills

Curriculum for this course
72 Lessons 01:44:17 Hours
Features of Professional Behavior
21 Lessons 00:24:19 Hours
  • Features of Professional Behavior 00:00:37
  • Understanding - Etiquette 00:00:59
  • Understanding - Professionalism 00:01:16
  • Results of Poor Etiquette Part-1 00:00:48
  • Results of Poor Etiquette Part-2 00:00:35
  • Presenting our Best Part-1 00:00:41
  • Presenting our Best Part-2 00:02:09
  • Presenting our Best Part-3 00:01:35
  • Presenting our Best Part-4 00:01:06
  • Presenting our Best Part-5 00:01:45
  • Presenting our Best Part-6 00:01:23
  • Presenting our Best Part-7 00:03:02
  • Presenting our Best When Meeting and Greeting Part-1 00:02:03
  • Presenting our Best When Meeting and Greeting Part-2 00:00:11
  • Performing to the fullest for your Boss 00:01:48
  • Performing to the fullest for your Team 00:01:15
  • Lesson 01 Overview Part-1 00:00:05
  • Lesson 01 Overview Part-2 00:00:50
  • Course Introduction Part-1 00:00:05
  • Course Introduction Part-2 00:00:56
  • Course Introduction Part-3 00:01:10
  • Interview and Manners Part-1 00:00:50
  • Interview and Manners Part-2 00:00:50
  • Kinds of Interviews 00:01:30
  • On Call Interview 00:02:27
  • Employment Exams 00:02:07
  • Interview Planning 00:04:15
  • Waiting Room Manners 00:02:21
  • In the Process of Interview 00:05:30
  • Post Interview 00:00:05
  • Interviews - Job Fair 00:03:49
  • Lesson 02 Overview Part-1 00:00:05
  • Lesson 02 Overview Part-2 00:00:37
  • In-between Video or Teleconference Meetings 00:03:03
  • Lesson 03 Overview Part-2 00:00:56
  • Lesson 03 Overview Part-1 00:00:05
  • Greeting Notes 00:00:32
  • Utensils Part-2 00:00:44
  • Utensils Part-1 00:00:23
  • Table and Business Meal Manners 00:02:07
  • Conducting Reservations 00:01:16
  • Understanding - Meal Meetings 00:02:36
  • Participating in Business Meetings 00:00:05
  • How to plan Video or Teleconference Meetings? 00:01:55
  • In-between Conference Call Meetings 00:03:00
  • How to plan Conference Call Meetings? 00:01:42
  • Attending Office Meetings 00:01:53
  • How to plan Office Meetings? 00:02:47
  • Meeting Types 00:00:40
  • Participating in Business Meetings 00:00:34
  • Electronic Manners Part-1 00:00:05
  • Electronic Manners Part-2 00:00:24
  • Understanding -Voicemail 00:01:16
  • Understanding - Cell phones 00:02:17
  • Understanding - Email 00:04:11
  • Understanding - Instant Messaging 00:01:56
  • Understanding -Text 00:02:28
  • Understanding - Social Media 00:03:30
  • Lesson 04 Overview Part-1 00:00:05
  • Lesson 04 Overview Part-2 00:00:45
  • Multicultural Manners Part-1 00:00:05
  • Multicultural Manners Part-2 00:00:23
  • Dealing with Diversity - 5 Steps 00:02:06
  • Cultural Principles Part-1 00:01:16
  • Cultural Principles Part-2 00:01:17
  • Being aware of Personal Bias 00:02:55
  • Communication Regulations 00:02:55
  • Key Regulations 00:01:14
  • Lesson 05 Overview Part-1 00:00:05
  • Lesson 05 Overview Part-2 00:00:44
  • Course Conclusion Part-1 00:00:15
  • Course Conclusion Part-2 00:01:02
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About the instructor
about-instructor
  • 3057 Reviews
  • 1024 Students
  • 204 Courses
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Student feedback
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Average rating
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Reviews
  • reviewer-img
    Tue, 03-Nov-2020
    Christine Darling
    Faster and more managed growth ,A more valuable business ,A robust and rigorous plan ,More confidence, more focus, more energy ,An exit plan, Improved profitability etc are the learnings that I got from this wonderful course !!
  • reviewer-img
    Wed, 11-Nov-2020
    Manuel Melgar
  • reviewer-img
    Sun, 15-Nov-2020
    Huang jiali
  • reviewer-img
    Wed, 18-Nov-2020
    Amit Ahuja
    I really enjoyed the program. Their handouts are amazing. The videos are thorough. I can't wait to get my certification. I wonder if they could go over how to custom tailor the program for a crash course. I do not wish to take on regular clients... it's not MY life purpose ;)
  • reviewer-img
    Tue, 24-Nov-2020
    robert cherry
    Good and informative course. Glad I opted for this.
  • reviewer-img
    Fri, 27-Nov-2020
    Joni Gilbert
    The course is nice and easy-going. It seems it can help improve our business growth at a time where every business is hit by this pandemic . The delivery mechanism is quite mechanical, though.
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    Sun, 29-Nov-2020
    trevin thomas
    Instructor in this course was Structured perfectly, with easy to understand information in addition to structured modules and content, is the time dedicated to transforming knowledge into actions for your business. Such a great help.
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    Mon, 30-Nov-2020
    ashton austin
    This was a wonderful course that really helped me to better understand reflexology. As a massage therapist we touched upon reflexology however I felt I needed more training on the subject and this course has got me there! Thank you!
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    Sun, 06-Dec-2020
    Carol Venerable
    This course dives into the the things required for the overall growth of the business. Trust me, you will not find this kind of content anywhere online. Hats off to the creators.
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    Mon, 14-Dec-2020
    Céline Nguyen
    Now I know how to dress appropriately for the kind of work that I am engaged in. Thanks to gurukol for this extremely important course.
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    Tue, 15-Dec-2020
    Dayanna Garcia
    All good and useful. You probably want to look at normalizing the videos sound level as it's all over the place.
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    Sun, 20-Dec-2020
    dawn hall
    yes the course was good match for I have learn there are many way you can be success at work. and how to create my action to plan to boost my career..it has help to improve in my strength and development at work or outside.
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    Mon, 28-Dec-2020
    stephanie mitchell
    It's exciting and easy to understand.
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    Tue, 29-Dec-2020
    Francisco Javier
    The course was very good and down to the basics of gathering support inyour favour. Good content!
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    Thu, 31-Dec-2020
    Nesrine BOUALI
    Leadership skills and the manners to deal with your sub ordinates are always important when you are leading a group. I learned very much.
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    Thu, 07-Jan-2021
    seantrell smith
    Extremely topical for the home based worker and those now having to work from home due to Covid
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    Fri, 15-Jan-2021
    Samir Sawant
    People's support plays a very important role in the organization. For the smooth functioning, it is very essential key. This course is exactly what you need to enhance your skills
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    Sun, 17-Jan-2021
    Megat Amirul
    The principles to better understand why people comply with your requests are good. The techniques introduced mostly feel manipulative; only 2 or 3 of them feel ethically ok to use at work.
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    Fri, 22-Jan-2021
    Gaige Kinsella
    Purchased this Course to gain some momentum for my project as I prefer to start my project sessions with something simpler like watching a short learn video first. And I can say, this course is totally worth it!Although I've already integrated many of the mentioned key points into my life situation over the last 4 years, I could still learn a thing or two. And I feel like finally get the point of sharing my hobby project and not wait for the final release. And so, this is my VNT I'm going to do now :)
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    Wed, 27-Jan-2021
    Victor-Adrian Paraschiv
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    Sat, 30-Jan-2021
    Oliver Heger
    A nice balance between straightforward coverage of concepts, with practical resources, to begin to implement the concept in your world. Nice job - nothing too crazy or in-depth, which is fine if that's what you're looking for i.e. it's not the book, it's a chatty overview.All the information provided in this course will definitely help you grow your business.
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$44.44
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Includes:
  • 01:44:17 Hours On demand videos
  • 72 Lessons
  • Anytime access
  • Access on mobile